Pricing

Free

$0/month

For individuals and small teams trying things out.
2 team members

Starter

starts at $25/month

For small to medium sized teams looking to engage customers better.
2,500 active customers included
$0.01/active customer above 2.5k
Team member permissions

Growth

starts at $150/month

For medium to large scale organisations looking to do more.
15,000 active customers included
$0.01/active customer above 15k
Team member permissions
10 team members
Free
Starter
Growth
Base price
Free
$25/month
$150/month

Customer tools

Active customers included
1,000
2,500 (up to 15k)
15,000 (up to 50k)
Lists
5
Customer Segmentation
5
Message automations
2

Transactional messaging

Analytics and Reporting
Template management
Messaging API

Integrations

All integrations
API
SDKs

Management Tools

Team members
2
5
10
User permissions
Activity log

Channels

Email
Max. 1k recipients per broadcast. Sent with Engage branding
Yes. Unlimited recipients
Yes. Unlimited recipients
SMS
Sent with Engage branding
Mobile push notifications
In-browser

FAQ

What is "active customer" and how do you calculate it?
We define an active customer as a customer with at least one event (could be data event or mail event) during the billing period.
What happens if I go over my active customer limit?
If you are on a paid plan, nothing changes. We will charge you at the next billing cycle for the extra active customers. We charge $0.01 per active customer over the limit.
If you are on the free plan, we send you a limit warning at 80% and 90% utilisation. Once you hit limit, we notify you and stop receiving further events. Everything else will continue to work as normal.
What payment methods do you support?
We support major debit and credit cards through Stripe, a leader in online payments.
Do you issue refunds?
If for any reason you want a refund, please reach out to us ([email protected]) within 7 days of payment and we will issue a full refund.
The limits on the plans are too small for us
We can offer custom plan based on your volume. Please reach out to us: [email protected].
I have more questions
Please ask away. Send a mail to [email protected] or reach out on Twitter: @engage_so