1,000
active customers
Get started for free. Pay as you grow
Simple, transparent pricing based on usage.
Free
$0/Month
For individuals and small teams trying things out.
2 team members
Starter
Starts at
$50/Month
For medium-sized teams who aim to engage customers better.
5,000 active customers included
$0.01/active customer over 5k
Team member permissions
5 team members
Growth
Starts at
$150/Month
For mid to large scale companies looking to do more.
15k active customers included
$0.01/active customer over 15k
Team member permissions
10 team members
Need an Enterprise plan?
We understand you might need to go beyond the listed plans, let’s have a chat.
Starter
Free
Starter
Growth
Base Price
$0 / Month
$50 / Month
$150 / Month
Customer tools
Active customers included
1,000
5,000 (up to 15k)
15,000 (up to 50k)
Lists
5
Customer segmentation
5
Message automations
2
Transactional messaging
Analytics and Reporting
Template management
Messaging API
Intergrations
All integrations
API
SDKs
Management tools
Team members
2
5
10
User permissions
Activity log
Channels
Max. 1k recipients per broadcast. Sent with Engage branding
Yes. Unlimited recipients
Yes. Unlimited recipients
SMS
Sent with Engage branding
Mobile push notifications
In-browser
Frequently asked questions
Do I need a credit card to sign up?
No, you do not. You only need one when you are ready to purchase a plan.
Can I try things out before paying?
Yes. We have a free plan that supports 1,000 active customers. Get started with that and only upgrade when ready.
What is "active customer" and how do you calculate it?
We define an active customer as a customer with at least one event (could be data event or mail event) during the billing period.
What payment methods do you support?
We support major debit and credit cards through Stripe, a leader in online payments.
What happens if I go over my active customer limit?
If you are on a paid plan, nothing changes. We will charge you at the next billing cycle for the extra active customers. We charge $0.01 per active customer over the limit.
If you are on the free plan, we send you a limit warning at 80% and 90% utilization. Once you hit the limit, we notify you and stop receiving further events. Everything else will continue to work as normal.
Do you issue refunds?
If for any reason you want a refund, please reach out to us [email protected] within 7 days of payment and we will issue a full refund.
The limits on the plans are too small for us
We can offer a custom plan based on your volume. Please reach out to us: [email protected]
I have more questions
Please ask away. Send a mail to [email protected] or reach out on Twitter: @engage_so