The Engage Blog
Product updates, announcements, conversations about customer engagement and more.
Top 10 Reasons Why You Should Focus On Your Highest Value Customers
Having a business long-term is a testament to the fact that a business owner knows how to take care of his customers' needs. However, taking care of high-value customers is an ROI that will serve you for years to come.
How to Identify the "Aha" Moments in your product and Improve your onboarding campaigns
Understanding your product’s aha moment can help you improve the user onboarding experience and boost product usage. In this article, we'll highlight the various ways that you can pinpoint the aha moments in your product and Improve your onboarding campaigns.
How to Write An Apology Letter That Works For Dissatisfied Customers
When there's a mistake in your business, you need to apologize to customers immediately to avoid further problems. This article provides insight into the various ways you can write an effective apology letter for dissatisfied customers.