Create helpful content for your customers

Create a help center that reduces support wait times and answers customer questions even while you sleep.

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Help Center created website

Create the help center you love

Create a comprehensive help center without tech headaches. Our intuitive builder lets you focus on content, not code. The best part? You can tweak it with your branding.
Help Center Editor

Help on-the-go

Build a help center optimized for desktop and mobile. Embed the help widget or use the API. Provide instant answers to reduce customer dependency on live support.
Live Chat widget

See actionable insights

Get all the necessary actionable data for your help center. Track views, what customers are searching for, and article ratings.
Help Center insights

Support for multiple languages

Create your help center in multiple languages and reach more target audience.

Custom domain + SSL

help.yourawesome.site? docs.thebigidea.com? No problem. Use your own domain name for your help center website. SSL is also automatically provisioned.

Instant search

Your help center website comes with a powerful search to help users instantly find what they are looking for.
Ready to improve your customer engagement?
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