Manage, track and view customer engagement and data.
Group customers automatically based on data.
Send personalized campaigns via email, SMS, push and more.
Automate engagement through the user's journey.
Create and manage a help center for your site.
Manage email and other communication tools as a team.
Subscription forms and Pages
Create forms and landing pages for conversion.
Communicate with customers in real-time.
Display targeted notifications in-app.
Send emails, SMS and push notifications from your app.
Explore our robust knowledge base on using Engage.
View how Engage interacts with data and requests.
Get quick information on how to interact with Engage API.
See relevant information to help level-up your messaging.
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→ Customer Segmentation
→ Multichannel campaigns
→ Help Center
→ Shared Inbox
→ Subscription forms and Pages
→ Live Chat
→ Transactional messaging
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Create helpful content for your customers
Create a help center that reduces support wait times and answers customer questions even while you sleep.
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Create the help center you love
Create a comprehensive help center without tech headaches. Our intuitive builder lets you focus on content, not code. The best part? You can tweak it with your branding.
Build a help center optimized for desktop and mobile. Embed the help widget or use the API. Provide instant answers to reduce customer dependency on live support.
See actionable insights
Get all the necessary actionable data for your help center. Track views, what customers are searching for, and article ratings.
Support for multiple languages
Create your help center in multiple languages and reach more target audience.
Custom domain + SSL
help.yourawesome.site? docs.thebigidea.com? No problem. Use your own domain name for your help center website. SSL is also automatically provisioned.
Your help center website comes with a powerful search to help users instantly find what they are looking for.
Ready to improve your customer engagement?
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