Customer messaging for growth and retention

All you need to deliver personalised customer messaging and marketing automation through email, SMS and in-app messaging.

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Segment your customers by attributes and actions

Group your customers based on their data–attributes (e.g. gender, location or plan name), custom actions (e.g liked item, used card, upgraded account) and integration data (e.g clicked link, upcoming renewal).
Segment your customers by attributes and actions

Send personalised messages through multiple channels

Send message broadcasts through email and other channels like SMS, push notifications and in-app messages. All from your Engage dashboard.
Send personalised messages through multiple channels

Automate your onboarding and marketing

Onboard, upsell and retain your customers with automatic messaging workflows.
Automate your onboarding and marketing

Detailed analytics and reporting for your transactional emails

Connect your transactional email service provider and get detailed analytics and reporting of your transactional emails on a better dashboard.
Detailed analytics and reporting for your transactional emails

Connect your favourite services

From payment gateways to email service providers and data analytics tools, Engage supports multiple services you can connect to for customer data enrichment.

Subscription lists

Lists are an easy way to create customer groups for engagement. Create lists for your online forms or newsletters.

Broadcasts

Send email campaigns to customer segments and lists through multiple channels. View detailed analytics of customer engagement.

Automations

Message automations are a great way to onboard, retain and upsell your customers. Create dynamic workflows based on customer attributes, actions or non-actions.

Web and mobile push

Engagement with users does not have to be limited to email or SMS alone. Send broadcasts and automated messages through other channels like in-app push on web or mobile.

Bring your messaging infrastructure

Already use Amazon SES, Mailgun or Twilio for messaging? Connect your existing messaging infrastructure and continue to use this in Engage.

Transactional email analytics

Brought your transactional email infrastructure? Engage gives you detailed analytics and reporting of your transactional emails. We support top service providers like Amazon SES, Mailgun, Sparkpost and more.

Template management

Manage your transactional email templates directly from the Engage dashboard.

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from the blog