Guides Top 6 Lessons SaaS Companies Can Learn From Apple’s Customer Service There's a reason why Apple is one of the most popular brands worldwide, it lies in its customer service. This article provides insight into 6 Lessons you can learn from Apple's customer service.
Marketing Strategy How Can Push Notification Marketing Improve Customer Engagement? The right push notification strategy can make a big difference in customer engagement level. This article provides insights into the top eight push marketing notification strategies to improve customer engagement.
Marketing Strategy In-app Messaging vs. Push Notifications: Which is Better For Customer Engagement? All notifications aren’t created equal. There are contextual differences between in-app messaging and push notification that makes one preferable to the other in certain situations. This article provides more insights into key differences between in-app messaging and push notifications.
Marketing Strategy 5 practical ways in-app messaging can boost customer engagement In-app messaging can help you collect customer feedback, show users how to get the best use of your product and boost customer engagement. This article shows you how to accomplish this.
Marketing Strategy How to Drive Retention with Customer Loyalty Programs for Saas Rather than focusing solely on acquiring new customers, you can use loyalty programs to retain your best customers and drive more income for your business. This article will provide an insight into customer loyalty programs and how you can apply them to drive customer retention.
Marketing Strategy Why is it Important to Improve Your Click to Open Rate? Click to open rate is a valuable metric that has been overlooked by many marketers. To track the effectiveness of your email marketing campaigns, you need to focus on your click-to-open rate.
Marketing Strategy Can Adding Emojis to Your Email Subject Line Improve Your Open Rates? Most people have different opinions when it comes to using emojis in email subject lines. Do they increase or hinder your email open rates? This article provides data-backed insights into the effects of using emojis in your email subject lines.
Marketing Strategy How Can We Improve Customer Engagement With Marketing Automation? Customer engagement goes beyond trying to drive sales, you need the power of marketing automation to improve your overall customer engagement strategy. This article will provide an insight into how you can achieve that.
Marketing Strategy What Makes SMS Marketing Automation Effective? With SMS marketing automation, you can send timely messages to your audience and build stronger relationships with customers. This article will give you insight into the world of SMS marketing automation and how you can apply it to your business.
Marketing Strategy How To Use Your Customer Data to Launch Email Campaigns That Will Convert Your customer data is a gold mine that you can tap into to build automated email campaigns. In this article, you will learn about the types of customer data and how to use this information to create high-converting email campaigns.
Marketing Strategy How to Create a Valentine Day Email Campaign and 10 Examples You Can Learn From The season of love is here. Most online shoppers have the shopping intent to make their loved ones happy. How do you get the best out of Valentine’s day? This article will provide insight into some of the best tips for creating an effective Valentine's day email campaign.
Marketing Strategy Understanding the Unsubscribe Laws and How it Affects Your Email Marketing Campaigns Many marketers focus too much on promoting email campaigns that they skip an important process “adding an unsubscribe link.” What are the laws regarding unsubscribe links? This article will provide insight into the unsubscribe laws and how they affect your email marketing campaigns.
Marketing Strategy Ten DIY Customer Engagement Strategies To Turn Your Customers Into Loyal Fans Simply providing a quality product or service isn’t enough to retain customers - you must apply the concept of customer engagement. This article will provide insight into 10 customer engagement strategies that will turn customers into loyal fans.
Marketing Strategy A Complete Guide to NPS Email Surveys: Examples, Best Practices and Benefits for SaaS Companies With the net promoter score, you can gain insights into your customer experience and identify ways to improve your product functionality. In this guide, you'll learn how to leverage NPS email surveys in your marketing strategy.
Marketing Strategy Omni-Channel Marketing vs Multi-Channel Marketing: What It Means for SaaS Companies There are multiple channels and devices customers use to engage and purchase from your brand. This guide will give you insight into the omnichannel marketing landscape, its benefits, and how it differs from multi-channel marketing.
Marketing Strategy SMS Marketing 101: Introduction to SMS Marketing for Business Owners SMS marketing has proven to be a powerful marketing channel. This guide will provide insight into SMS marketing best practices, their benefits, and how to automate it for your business.
Marketing Strategy Customer Lifecycle Marketing: How it Works and the Benefits for SaaS Companies Learn how customer lifecycle marketing can help you develop marketing strategies that will help you grow your SaaS Company.