Are you looking for an effective way to help users navigate your platform and understand its features? We're excited to announce our new Product Tours feature, designed to enhance user onboarding and feature adoption through guided walkthroughs.

What are Product Tours?

Product Tours are interactive, step-by-step guides that walk users through your platform's features and functionality. They help users understand how to use your product effectively, reducing confusion and support tickets while increasing engagement and retention.

Key Benefits

• Improve User Onboarding: Guide new users through your platform's core features from day one
• Increase Feature Adoption: Highlight new or underutilized features to boost their usage
• Reduce Support Tickets: Proactively answer common questions before users need to ask
• Personalize the Experience: Target specific user segments with tailored tours
• Match Your Brand: Customize colors and styling to align with your brand identity

Flexible and Powerful

Our Product Tours offer both modal steps (full-screen overlays) and tooltip steps (pointing to specific UI elements), giving you the flexibility to create the perfect guided experience. You can add text, images, and buttons to each step, and even personalize content based on user attributes.

Getting Started

Setting up Product Tours is simple. You only need to install our JavaScript SDK on your website, then use our intuitive editor to create your tours. See the Product Tour documentation to learn more.

Ready to enhance your user experience with guided tours? Visit the Campaigns → Tours section of your dashboard to create your first tour today!

Product Tours are available to both free and paid accounts.